Terms of service.
1. Definitions and Formation of Contract
"Company" refers to Frank-VFX.
"Client" refers to the entity or individual engaging the Company.
"Materials" refers to any footage, audio, graphics, or data provided by the Client.
"Deliverables" refers to the final product created by the Company.
A contract is formed upon the Company’s written acceptance (email included) of a project proposal or purchase order.
2. Services and Scope
The Company will provide editing, grading, VFX as detailed in the agreed quote.
Any work requested outside the scope of the original quote will be subject to additional charges.
The Client must designate a representative to provide approval for the deliverables.
3. Client Materials and Warranties
The Client warrants that they own or have licensed all intellectual property rights in the Materials provided to the Company.
The Client warrants that the Materials do not violate any third-party rights, are not defamatory, and are not illegal.
The Client is responsible for insuring their own materials while in the possession of the Company.
4. Payment Terms
Deposit: A 50% non-refundable deposit is required to secure booking dates.
Invoicing: Invoices are payable within 28 days of the invoice date.
Late Payment: The Company reserves the right to charge interest on overdue invoices at a rate of 4% above the Bank of England base rate.
Rights Transfer: Final deliverables will only be released upon full payment of all invoices.
5. Revisions and Approval
The quote includes 4 rounds of revisions. Further revisions will be charged at an hourly rate.
Once a final version is approved in writing, subsequent changes will incur additional fees.
6. Limitation of Liability
The Company is not liable for any loss or corruption of data; it is the Client's responsibility to maintain backups of all Materials.
The Company is not liable for indirect or consequential losses, such as loss of profit or business interruption.
The Company's total liability shall not exceed the total fee paid by the client for the specific project.
7. Intellectual Property (IP)
Upon full payment, all IP rights in the Final Deliverables transfer to the Client.
The Company retains the rights to any tools, techniques, or software used during the creation of the project.
The Company reserves the right to use the final work for promotional purposes unless otherwise agreed in writing.
8. Cancellation and Postponement
If a project is cancelled within 4 days of the scheduled start, a cancellation fee of 100% of the project fee may apply.
Postponement within 4 days of the start date may incur a fee to cover rescheduled staff/studio time.
9. Data Storage
The Company will store project files for 90 days after final delivery. After this, files may be deleted unless a storage extension is purchased.
10. Governing Law
These terms are governed by the laws of England and Wales.